Cancelling your JobAdder account is a simple and transparent process. To ensure a smooth experience, follow the steps below:
Step-by-Step Cancellation Process
1. Submit a Cancellation Request
- Log into your JobAdder account as a JobAdder Admin.
- Navigate to the JobAdder Cancellation Form and submit your request.
2. Complete the Form
- In the form, select “JobAdder Core Platform” if you’re cancelling your main JobAdder account.
- Ensure the information provided is accurate to avoid delays.
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3. Acknowledgment and Next Steps
Once your request is submitted, our JobAdder Support team will:
- Acknowledge your request by emailing all JobAdder Admin users on your account.
- Outline the next steps, including options for exporting your data or scheduling a full database backup.
Important Information
🔔 30-Day Notice Required
JobAdder requires 30 days’ notice before your account is cancelled. You will be billed for this notice period.
🔔 Fixed-Term Contracts
If you are on a fixed-term contract, your account will remain active until the contract’s end date, as outlined in your JobAdder agreement. Charges will continue until this date.
🔔 Admin User Responsibility
Only a JobAdder Admin user can initiate and complete the cancellation process. Support agents are unable to cancel accounts on your behalf.
We're Sorry to See You Go
While we’re sad to see you leave, we hope we’ll have the chance to work together again in the future. If you have any questions or concerns, please don’t hesitate to reach out.